Go Werks Pro · Legal & Compliance
Terms & Conditions
Clear terms governing the Go Werks Pro website, service requests, bookings, payments, and property-care services.
Effective Date: August 13, 2026 Last Updated: August 13, 2026
These Terms & Conditions ("Terms") govern your access to GoWerksPro.com, the Go Werks Pro CRM and customer portal, and your request for or receipt of services from Go Werks Pro, Inc. ("Go Werks Pro," "we," "us," or "our"). These Terms are part of your agreement with Go Werks Pro. Additional terms in an accepted estimate, quote, work order, membership agreement, project agreement, or other written service agreement also apply.
1. Agreement to These Terms
By accessing or using our website, creating an account, submitting a service request, accepting an estimate or quote, booking an appointment, authorizing payment, or receiving services, you agree to these Terms and all applicable documents incorporated by reference.
If you do not agree, do not use the website or request services. You must be at least 18 years old and legally capable of entering a binding agreement. If you act for a property owner, business, trust, association, or another person, you represent that you have authority to bind that party.
2. About Go Werks Pro
Go Werks Pro provides and coordinates residential, commercial, and property-care services. Services may include house cleaning, carpet and upholstery cleaning, laundry pickup and delivery, handyman services, appliance services, home-improvement inquiries, landscaping, commercial cleaning, facilities management, property documentation, and related services. Availability varies by market, property, scope, personnel, licensing, and other conditions.
Some services are performed by Go Werks Pro personnel. Work requiring a particular trade license, permit, specialty, or insurance may be performed or coordinated through qualified independent providers. The applicable estimate, quote, work order, or service agreement will identify material service-specific arrangements.
3. Website, CRM, and Account Use
We grant you a limited, revocable, nonexclusive, nontransferable right to use our website, Go Werks Pro CRM interfaces, and customer portal for their intended purposes.
You agree to provide accurate, current, and complete information; safeguard your credentials; promptly update material changes; and notify us of suspected unauthorized use. You are responsible for activity under your account except to the extent caused by Go Werks Pro.
You may not interfere with security or operation, introduce malicious code, scrape or copy content through automated means, gain unauthorized access, impersonate another person, submit fraudulent requests, or use our systems unlawfully.
4. Service Requests, Estimates, and Quotes
Submitting a request does not require Go Werks Pro to accept or perform work. A service relationship begins only when Go Werks Pro accepts the request or both parties enter an applicable agreement.
An estimate is based on information provided by the customer and conditions reasonably observable when it is prepared. It is not a guaranteed final price unless expressly identified as a fixed-price quote. Hidden conditions, inaccurate or incomplete information, changes in scope, additional work, access restrictions, code or permit requirements, unavailable materials, or other changed circumstances may affect price and timing.
Go Werks Pro will seek customer approval before performing material billable work beyond the accepted scope whenever practicable. Approval may be documented electronically, by text, email, recorded communication, signed change order, or another reliable method.
Quotes and estimates may expire on the date stated in the document. If no expiration date is provided, they expire 30 days after issuance.
5. Scope of Work and Change Orders
The accepted estimate, quote, work order, or service agreement defines the scope of work. Items not expressly included are excluded. Customer requests for additional services may require a price and schedule adjustment.
Go Werks Pro may pause or decline work that is unsafe, unlawful, outside the agreed scope, requires unavailable licensing or permits, could damage property, or cannot reasonably be completed under existing conditions. When practicable, we will explain the issue and available next steps.
6. Scheduling and Arrival Windows
Appointments use arrival windows rather than guaranteed exact arrival times unless Go Werks Pro expressly agrees otherwise in writing. Traffic, weather, prior appointments, emergencies, safety conditions, labor, supplies, building access, and other circumstances may affect arrival or completion.
We will make reasonable efforts to communicate material delays. Go Werks Pro may reschedule or cancel an appointment when reasonably necessary for safety, staffing, weather, equipment, access, or other operational reasons. If Go Werks Pro cancels, prepaid amounts for unperformed work will be applied to a rescheduled service or refunded as appropriate.
7. Customer Responsibilities and Property Access
You agree to provide accurate information, lawful and safe access, working utilities reasonably necessary for service, and a safe work environment. Before service, disclose material hazards, fragile or valuable items, access limitations, pets, alarms, gates, parking restrictions, occupants, construction conditions, and any condition that could affect safety or performance.
You are responsible for keys, entry codes, lockboxes, smart-lock permissions, alarm instructions, parking authorization, building approvals, and permission to enter the property. Secure aggressive or disruptive animals and appropriately supervise children, guests, and vulnerable occupants.
If personnel cannot enter, safely work, or obtain required utilities, Go Werks Pro may treat the appointment as a late cancellation or lockout.
8. Fragile, Valuable, and Restricted Property
Before service, secure cash, jewelry, medications, firearms, confidential documents, collectibles, irreplaceable property, and sentimental or unusually valuable items. Disclose unstable, damaged, delicate, improperly installed, or unusually valuable property.
Unless the accepted scope expressly provides otherwise, personnel will not move items weighing more than 25 pounds; handle firearms, illegal substances, unsecured needles, explosives, or dangerous chemicals; or work around uncontained biohazards, significant mold, asbestos, human or animal waste, active infestations, or unsafe structures.
Go Werks Pro may refuse to handle an item or enter an area when reasonably necessary to protect people or property.
9. Products, Equipment, and Customer Instructions
Go Werks Pro ordinarily uses approved products and equipment appropriate to the service. If you require a customer-supplied product or item of equipment, you must provide applicable instructions and disclose known risks, allergies, sensitivities, surface restrictions, and prior adverse reactions.
To the extent permitted by law, Go Werks Pro is not responsible for damage caused by a customer-supplied product, defective equipment, inaccurate instructions, undisclosed sensitivity, or incompatibility that could not reasonably have been identified.
10. Personnel and Service Providers
Go Werks Pro may use employees, independent contractors, specialty providers, or other qualified personnel consistent with the applicable service. Regulated or trade work will be assigned or referred to appropriately qualified providers where required.
Screening, qualification, licensing, and insurance practices vary by role and applicable law. Although Go Werks Pro uses reasonable screening and qualification practices, no screening process can guarantee that a person will never engage in misconduct.
You may not directly hire or solicit assigned personnel in violation of an applicable written nonsolicitation agreement.
12. Cancellations, Rescheduling, Lockouts, and Missed Appointments
Give at least 48 hours’ notice to cancel or reschedule an appointment. With less than 48 hours’ notice, Go Werks Pro may charge up to 50% of the scheduled service price. A same-day cancellation, lockout, denial of access, unsafe condition, or failure to provide required utilities may result in a charge up to the full scheduled price.
The specific fee may reflect notice, reserved labor, travel, materials, and whether the appointment can be reassigned. Go Werks Pro may waive or reduce a fee in its reasonable discretion, but a waiver does not modify this policy for future appointments.
13. Recurring Services
Recurring-service pricing may reflect service frequency. You may cancel or change future recurring appointments by providing at least 48 hours’ notice before the next scheduled service. Cancellation applies prospectively. Completed services and valid late-cancellation, lockout, or access fees remain payable.
Skipping appointments or changing frequency may result in a price adjustment because more time or work may be required at the next visit. Go Werks Pro will disclose the adjusted price before it applies whenever practicable.
14. Memberships and Automatic Renewal
If you enroll in a membership or automatically renewing plan, the enrollment page or membership agreement will disclose the price, billing frequency, initial term, renewal interval, included services, material exclusions, cancellation method, effective date of cancellation, refund rules, and applicable price-change notice before enrollment.
The membership-specific terms control if they conflict with this section. Go Werks Pro will obtain any affirmative consent to automatic renewal required by law and provide required acknowledgments or reminders.
15. Gratuities
Gratuities are optional, never required, and do not affect service quality, eligibility for support, or the service guarantee. If offered, gratuities may be provided through an approved payment method or directly to personnel where permitted.
16. Service Guarantee and Cleaning Concerns
Report a concern about cleaning services within 24 hours after completion. Provide reasonable details, photographs when helpful, and access to inspect or correct the affected area.
If the concern falls within the accepted scope, Go Werks Pro will determine an appropriate remedy, which may include returning to re-perform the affected area. The service guarantee does not create an automatic right to a refund and does not cover work outside the accepted scope, pre-existing damage, ordinary wear, permanent stains, inaccessible areas, customer-supplied products, or conditions that could not reasonably be corrected through the purchased service.
Other services may have a different written warranty or guarantee stated in the applicable agreement.
17. Property Damage and Loss Claims
Report alleged property damage or loss promptly after discovery and no later than seven days after the service, unless applicable law requires a longer period. Preserve the property and relevant evidence, including photographs, video, receipts, ownership records, and damaged items, and provide reasonable access for inspection.
Go Werks Pro may investigate and, for a verified covered claim, elect an appropriate remedy such as cleaning, repair, replacement, reimbursement, or insurance handling. Repair or replacement may account for age, condition, depreciation, availability, and reasonable repair cost. Do not repair, replace, discard, or alter claimed property before inspection unless reasonably necessary to prevent further damage or protect safety.
This section does not limit rights or liability that cannot be limited by law.
18. Photographs, Service Reports, and Property Intelligence
With appropriate permission, Go Werks Pro may create operational photographs, checklists, service reports, notes, recommendations, maintenance reminders, and other property documentation for service delivery, quality control, safety, customer records, and claim handling.
Go Werks Pro will not use identifiable customer, occupant, or interior-property photographs or testimonials in public advertising without separate permission. A separate photo, testimonial, or publicity release may apply.
Our handling of personal information is described in the Privacy Policy.
19. Refunds and Credits
Except where required by law or expressly promised in writing, completed services are nonrefundable. When a concern is verified, Go Werks Pro may determine whether re-performance, repair, replacement, account credit, partial refund, insurance handling, or another remedy is appropriate.
Deposits, prepaid amounts, memberships, products, and project payments are subject to the cancellation and refund terms disclosed for the applicable transaction. Approved refunds are returned through the original payment method when practicable.
20. Third-Party Products and Services
Our website and services may use or reference third-party products and providers, including payment processors, communications systems, electronic-signature services, analytics providers, advertising platforms, background-screening services, manufacturers, and specialty service providers.
Third-party products and services may have separate terms, warranties, and privacy policies. Go Werks Pro is not responsible for an independent third party’s acts, omissions, products, or terms except to the extent Go Werks Pro expressly assumes responsibility or applicable law provides otherwise.
21. Communications
Go Werks Pro may send transactional email, telephone calls, and other communications reasonably related to your request, account, agreement, payment, or service.
SMS and MMS communications are governed by our SMS/MMS Terms. Promotional SMS/MMS consent is separate, optional, and not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Marketing email includes an unsubscribe method. Opting out of marketing does not prevent transactional communications permitted by law.
22. Privacy
Our Privacy Policy explains how Go Werks Pro collects, uses, discloses, retains, and protects personal information. By using the website or services, you acknowledge that you have had an opportunity to review that policy.
Mobile opt-in information, SMS consent records, and telephone numbers will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
23. Reviews, Feedback, and User Content
You represent that you have the right to submit content, reviews, photographs, and feedback and that the material is accurate and lawful. You grant Go Werks Pro a nonexclusive, worldwide, royalty-free license to host, reproduce, and use the submission to provide support, operate the service, respond to your request, and improve our business.
Public advertising use of identifiable property photographs or testimonials requires separate permission. You may not submit content that infringes rights, contains confidential information without authorization, or is fraudulent, unlawful, threatening, or malicious.
24. Intellectual Property
The website, Go Werks Pro CRM, trademarks, logos, designs, text, graphics, photographs, software, and other materials are owned by Go Werks Pro or its licensors and protected by law. Except for the limited right to use our systems for their intended purposes, no right or license is granted.
You may not copy, modify, distribute, sell, reverse engineer, or create derivative works from protected materials except with written permission or as allowed by law.
25. Prohibited Conduct
You may not use our website, systems, or services to violate law; threaten or harass personnel; provide false information; commit fraud; interfere with operations or security; misuse another person’s account; infringe intellectual-property or privacy rights; or request work that is unsafe, illegal, discriminatory, or outside authorized scope.
Go Werks Pro may refuse, suspend, or terminate access or service for safety, legal, nonpayment, fraud, abuse, or material policy violations.
26. Disclaimers
To the fullest extent permitted by law, the website, CRM interfaces, content, and services are provided on an “as is” and “as available” basis. Go Werks Pro disclaims implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement to the extent they may lawfully be disclaimed.
Go Werks Pro does not warrant uninterrupted website operation, exact arrival or completion times, results beyond the accepted scope, or correction of conditions that cannot reasonably be corrected through the purchased service. Nothing in these Terms limits a written service guarantee or a warranty or consumer right that cannot legally be excluded.
27. Limitation of Liability
To the fullest extent permitted by law, Go Werks Pro, its owners, personnel, providers, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, use, or goodwill, arising from the website, services, or these Terms.
To the fullest extent permitted by law, Go Werks Pro’s total aggregate liability arising from a particular service will not exceed the amount paid to Go Werks Pro for that service. These limitations do not apply to liability that cannot lawfully be limited, and some jurisdictions may provide additional rights.
28. Indemnification
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Go Werks Pro and its owners, personnel, providers, and agents from third-party claims, damages, liabilities, and reasonable costs arising from your material breach of these Terms; unlawful misuse of the website or services; inaccurate access, authority, property, occupancy, or safety information; or violation of another party’s rights.
This obligation does not require indemnification for Go Werks Pro’s own negligence or misconduct where prohibited by law.
29. Informal Dispute Resolution
Before filing arbitration or a court proceeding, the party asserting a dispute must provide written notice describing the claim and requested resolution. The parties will attempt in good faith to resolve the matter for at least 30 days after receipt of notice.
You may submit notice through the contact form identified below. Go Werks Pro may send notice using the contact information associated with your account or agreement.
30. Individual Arbitration and Class-Action Waiver
Except for eligible small-claims matters and requests for temporary or injunctive relief concerning intellectual property, safety, security, or unauthorized access, an unresolved dispute arising from these Terms, the website, or services will be resolved by individual binding arbitration administered by the American Arbitration Association under its applicable Consumer Arbitration Rules.
The arbitrator may award relief available in court on an individual basis. Claims must be brought individually and not as a plaintiff or class member in a class, collective, consolidated, private-attorney-general, or representative proceeding. You and Go Werks Pro waive trial by jury to the extent permitted by law.
You may opt out of this arbitration agreement within 30 days after first accepting these Terms by submitting a clear arbitration opt-out request through our contact form. Include your full name, address, mobile number or email associated with your account, and a statement that you opt out of arbitration. Opting out does not affect the remaining Terms.
If applicable law makes a portion of this section unenforceable, that portion will be severed or limited to the minimum extent necessary, and the remainder will continue to apply.
31. Governing Law and Venue
These Terms are governed by the laws of Colorado, without regard to conflict-of-law principles. For disputes not subject to arbitration, exclusive venue lies in the state or federal courts serving Douglas County, Colorado, and each party consents to jurisdiction there, unless applicable consumer law requires otherwise.
32. Changes to These Terms
We may update these Terms as our services, operations, or legal obligations change. The Last Updated date identifies the current version. We will provide additional notice of material changes when required by law.
Changes apply prospectively from their effective date. A signed estimate, quote, work order, or service agreement will not be materially changed retroactively unless the parties agree or law permits.
33. Termination
You may stop using the website at any time and may cancel services according to the applicable cancellation terms. Go Werks Pro may suspend or terminate access, an account, or services for safety, fraud, abuse, nonpayment, unlawful conduct, or material breach.
Obligations concerning payment, intellectual property, claims, liability, dispute resolution, and provisions that by their nature should survive will continue after termination.
34. General Provisions
If a provision is held invalid or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will remain effective. Failure to enforce a provision is not a waiver. You may not assign these Terms without written consent. Go Werks Pro may assign them in connection with a merger, financing, reorganization, sale of assets, or other lawful business transfer.
These Terms, applicable policies, and the accepted estimate, quote, work order, membership agreement, or service agreement constitute the entire agreement concerning their subject matter and supersede prior discussions on that subject. A service-specific written agreement controls over these Terms to the extent of a direct conflict.
Electronic records, signatures, checkbox acceptances, and confirmations may be used and are enforceable to the extent permitted by law.
35. Incorporated Policies
The following policies and agreements are incorporated when applicable:
- Privacy Policy
- SMS/MMS Terms and Conditions
- SMS Consent and Messaging Choices
- Cookie Policy
- Service Guarantee
- Cancellation Policy
- Payment Terms
- Membership Terms
- Accepted estimates, quotes, work orders, change orders, and project agreements
36. Contact Go Werks Pro
Go Werks Pro, Inc.
19555 E Parker Square Drive, Suite #214
Parker, CO 80134
Customer Support: 970-730-2003 · Alternate: 844-889-3757
Online Contact Form: https://gowerkspro.com/contact/
Do not include payment-card numbers, government identification numbers, passwords, access codes, medical information, or other sensitive information in the contact form.