Ask Concierge
Request help, coordinate eligible services and communicate around the property without starting from scratch.
Property Concierge Membership turns individual appointments into an ongoing relationship with your home—connecting preferences, care history, documentation, authorized household access and what comes next.
Membership is designed to make the property relationship more useful over time—not merely to attach another discount to a cleaning appointment.
Request help, coordinate eligible services and communicate around the property without starting from scratch.
Review increasingly documented service completion, observations and authorized imagery where available.
Build a developing longitudinal history around services and care associated with the property.
Organize relevant manuals, finishes, warranties, preferences and property information.
Build structured property context around rooms, surfaces, equipment and household preferences.
Eligible paid membership tiers receive enhanced routing and scheduling priority where capacity permits.
A professionally cared-for home should not leave you wondering what happened. Proof of Care is the developing documentation layer around eligible completed services, observations and recommendations.
Preferences, access instructions, pets, priority rooms, service history, surfaces, maintenance context and future recommendations can progressively become part of the property's persistent profile.
Membership features, discounts, credits, priority windows and availability may vary by market and service. Separately priced labor and property services are not included unless expressly stated.
The authenticated digital Property Concierge experience is the persistent foundation. The physical Token is one beautiful point of entry—not the only key.
Tap it when you're home. Scan it when NFC isn't convenient. Use mobile access when the Token isn't nearby. If a physical Token is lost, it can be deactivated without erasing the property's authenticated account or care history.
Explore the Concierge Token
No. The digital account is intended to remain available through authenticated mobile and web access.
Authorized household-user capabilities are part of the intended Property Concierge account architecture, with access varying by tier.
No. Membership benefits and separately priced labor remain distinct unless a specific membership benefit expressly includes a service credit.
Choose a membership designed around less friction, greater continuity and a more intelligent relationship with your property.
Compare All GWP Memberships